Same Day dispatch when ordered and paid before 11:00am (GMT) Monday – Friday (excluding public holidays).
Orders placed Saturday and Sunday will be shipped Monday.
We ship with German Post. Your order will be delivered by Australian Post.
Shipping costs to Australia
Our shipping costs are flat-rates, no matter how much you order.
We ship from Germany, therefore the delivery takes a while.
Economy: AU$ 3,73 (14-21 business days*)
Priority: AU$ 11,02 (10-14 business days*)
Free shipping to Australia
All orders over AU$ 101,72 will be eligible for Free Shipping.
Simply choose this option when checking out and we’ll ship it for free with priority shipping!
How long are the delivery times to Australia?
Average delivery times are between 10 and 28 business days.
Depending on which shipping option you choose.
In fact, delivery times are usually around 14 days.
Delays are rare, but may occur. Especially before public holidays there may be longer delivery times.
Why don’t you offer express shipping?
The shipping costs for express shipments are very expensive in Germany.
UPS charges about 200 AU$ for one bottle of E-Liquid. DHL Express charges 180 AU$. For this reason we do not offer express shipping.
I live in Queensland / Northern Territory, what can I do to buy nicotine containing E-Liquid?
For our customers who lives in Queensland or Northern Territory we label the bottles differently. The liquid looks like a simple food flavour then. Neither the nicotine nor the use as E-Liquid is visible.
Of course we also offer this service to customers from all other states / territories. If you want us to hide the nicotine, just write us a short information in the comment field at the checkout.
What about customs?
You don’t have to worry about customs. We ship your E-Liquid order in a way that you don’t have to pay customs duties or import taxes.
My shipment has not arrived, what can I do?
If your order has not arrived within 28 business days following despatch please contact us. In this case we will send a replacement delivery or refund the purchase price.