Until further notice, German Post has stopped transporting goods to Australia.
For this reason, we are now use the Netherlands Post. Unfortunately the shipping costs are very high here.
Therefore we have to charge shipping costs of 16,00 EUR per delivery. (This is not the actual price. It is higher, but we pay a part of it ourselves.)
We are very unhappy about this, but this is the cheapest way to deliver goods to Australia at the moment. As soon as German Post delivers to Australia again, we will of course reduce the shipping costs immediately!
Same Day dispatch when ordered and paid before 11:00am (GMT) Monday – Friday (excluding public holidays).
Orders placed Saturday and Sunday will be shipped Monday.
We ship with Netherlands Post. Your order will be delivered by Australian Post.
Shipping costs to Australia
Our shipping costs are flat-rates, no matter how much you order.
We ship from Netherlands until German Post has stopped transporting goods to Australia., therefore the delivery takes a while.
Economy / Netherlands Post: AU$ 27,33 (15-30 business days*)
Priority: Currently not available
Free shipping to Australia
Due to the fact that we are currently paying a part of the shipping costs ourselves, we cannot offer free shipping to Australia at the moment.
How long are the delivery times to Australia?
Average delivery times are between 10 and 28 business days.
Depending on which shipping option you choose.
In fact, delivery times are usually around 14 days.
Delays are rare, but may occur. Especially before public holidays there may be longer delivery times.
Why don’t you offer express shipping?
The shipping costs for express shipments are very expensive in Germany.
UPS charges about 200 AU$ for one bottle of E-Liquid. DHL Express charges 180 AU$. For this reason we do not offer express shipping.
I live in Queensland / Northern Territory, what can I do to buy nicotine containing E-Liquid?
For our customers who lives in Queensland or Northern Territory we label the bottles differently. The liquid looks like a simple food flavour then. Neither the nicotine nor the use as E-Liquid is visible.
Of course we also offer this service to customers from all other states / territories. If you want us to hide the nicotine, just write us a short information in the comment field at the checkout.
What about customs?
You don’t have to worry about customs. We ship your E-Liquid order in a way that you don’t have to pay customs duties or import taxes.
My shipment has not arrived, what can I do?
If your order has not arrived within 28 business days following despatch please contact us. In this case we will send a replacement delivery or refund the purchase price.