Information on the new import tax from 01 April 2020

From April onwards, Norwegian Customs will charge an import tax of 25% on goods delivered from abroad. We ship your order so that you do not have to pay the tax.

If you would like to know more about this, please write us a message.

Same Day Dispatch when ordered and paid before 11:00am (GMT) Monday – Friday (excluding public holidays).
Our shipping costs are flat-rates, no matter how much you order or to which country it will be sent.

Free shipping at orders over kr 635,40

Other currencies, free shipping at orders over:
Euro: 60,00 €
Swiss franc: CHF 64,37
Australian Dollar: AU$ 94,46
Pound Sterling: £ 53,40

Economy Shipping

Services

  • Cheap but a little bit slow
  • No tracking
  • Available in all countries

Delivery timescales

  • European Union, Switzerland:
    5-10 Working Days
  • Norway, USA, Canada:
    7-14 Working Days
  • Rest of the World:
    21-28 Working Days

Shipping costs

Norwegian krone: kr 23,30
Euro: 2,20 €
Swiss franc: CHF 2,36
Australia Dollar AU$ 3,46
Pound Sterling: £ 1,96

(Based on actual exchange rates, base currency is Euro)

Priority Shipping

Services

  • Faster than Economy Shipping
  • Tracking included*
  • Available in most countries

(*) Tracking not available in Australia, Canada, Iceland

Delivery timescales

  • European Union, Switzerland:
    3-7 Working Days
  • Norway, USA, Canada:
    5-10 Working Days
  • Rest of the World:
    14-22 Working Days

Shipping costs

Norwegian krone: kr 68,84
Euro: 6,50 €
Swiss franc: CHF 6,97
Australia Dollar AU$ 10,23
Pound Sterling: £ 5,79

(Based on actual exchange rates, base currency is Euro)

FAQ

How can I track my order?

If you have chosen priority shipping, you will find the tracking number in your account under “Orders”.
We will also include the tracking number in the shipping confirmation email.

You can track your order at German Post. Please use the following link:
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Are there any additional costs?

Shipments to countries outside the European Union may incur additional costs.
Depending on the country, customs duties, import taxes or handling charges (for customs clearance) may apply.
If you are unsure, please contact your local customs authority for further information.

My shipment has not arrived, what can I do?

If your order has not arrived within 14 working days following despatch (European orders) and 25 working days (non-European orders) please contact us.

In this case we will send a replacement delivery or refund the purchase price.

Important, please read

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.